Application of Essential Quality Tools For Service Process Excellence
1 Day Certification Program for Continuous Improvement & Problem Solving
Build a Strong foundation & understanding of applying Essential Quality tools to Improve Service processes.
Program Scope:
Key takeaway for Application of Essential Quality Tools For Service Process Excellence includes:
- Introduction to Data & its importance in Quality Improvement
- Application of Quality tools for service process Excellence
- Understanding Quality through data driven approach
- Use performance measurement tools to monitor the success of quality improvement initiatives
- Understanding the relationship between standard and current approaches to quality improvement
- Identifying the factors significantly effecting the objective of the service process
- Understand causes of poor performance of dependent variable due to independent variable effect
Pre-requisites:
- None on Statistics
- Must be Full-time Employed with a registered Service Organisation
Program Inclusions:
- 1 Day Expert Instructor-led Classroom Training ( With Business Lunch & Tea/Coffee, Cookies during short breaks )
- Program Work-Book
- Course Completion Digital Certificate
- Digital Badge
Who should attend Application of Essential Quality Tools Training Program?
Professionals from all departments, who are New to Quality / Process improvement & are keen to have a Solid foundation for the lifetime.
* IMP Note: Experienced practitioners of Quality Tools & Management, who wish to attend for a Refresher on fundamentals are also welcome to join, with full awareness of the Program Scope.
Upcoming Public Training Schedule
- Due to Covid-19, we are currently not conducting any Classroom Training Program. We are pleased to inform you that we are conducting a Live Online Training Program. Please check our Upcoming Schedule by clicking the below button link.
Additional Information: Application of Essential Quality Tools Training Program
- Application of Essential Quality Tools for Service Process Excellence course incorporates strategies for effective Adult Learning & Retention, and attendees need to participate in all Activities to maximize the benefits.
- Courses are Non-Residential. (For International participants ,suitable accommodation options can be suggested)
- Recording or Transmission of this session via any media type is strictly prohibited.
- For Participants with Special Needs, the necessary Seating & Accessibility arrangements can be made, on prior intimation.
- Application of Essential Quality Tools for Service Process Excellence course is delivered in English language only.